Article #1 (Purpose)
The purpose of this document is to prescribe the rights, obligations, responsibilities, and other related matters concerning the use of Korea Basel Forum services provided by Korea Basel Forum (hereinafter referred to as “Corporation”).
Article #2 (Definition of Terms)
① The definitions of terms used in this document are as follows:
1. The term “SERVICE” refers to the various services related to Korea Basel Forum, provided by the “CORPORATION” for the purpose of providing various information that is necessary for business activities (i.e., provision of a dedicated platform that allows the members to register & manage their business cards and other business-related information, management/sharing of member contact & network based on the business cards and personal information registered by the member, supporting the communication & interaction between members, supporting the formation of a mutually beneficial relationship between members through the analysis of personal interests based on the business cards and personal information registered by the member, etc.)
2. The term “MEMBER” refers to a user who accesses the “CORPORATION’s” “SERVICE”, enters into a contract with the “CORPORATION” in accordance with this document (Terms of Service), and use the “SERVICE” provided by the “CORPORATION.”
3. The term “MEMBER ID” refers to the e-mail address entered or registered by the “MEMBER” for his/her own identification and to use the “SERVICE.”
4. The term “PASSWORD” refers to a combination of letters/numbers selected by the “MEMBER” that is used to confirm that the person who intends to gain access to the “CORPORATION’s” “SERVICE” is the same person as the one who is granted the “MEMBER ID.”
5. The term “BUSINESS CARD” refers to a card that contains the name, contact, address, position, etc. of the “MEMBER.”
6. The term “BUSINESS CARD INFORMATION” refers to the information and images that are entered in the “BUSINESS CARD” registered by the “MEMBER,” such as name, name, department, position, profile image, contact (mobile phone number, e-mail, etc.), address, etc., to use the “SERVICE”
7. The term “PAID SERVICE” refers to the additional services provided by the “CORPORATION” for a certain fee.
8. The term “PAID MEMBER” refers to “MEMBERS” who pays a certain amount of fee to use the “PAID SERVICES” provided by the “CORPORATION.”
9. The term “POST” refers to the writings, photos, videos, and various files/links posted within the “SERVICE” by the “MEMBERS.”
10. The term “PAYMENT’ refers to the act where a “MEMBER” pays a certain amount of money via a method designated by the “CORPORATION” in order to use the “PAID SERVICE.”
② Except for the definitions of certain terms mentioned in Article 2-① of this document, the definition of terms used in this document shall be in accordance with the definitions specified in relevant laws/statutes. The definition of terms that are not specified in the relevant laws/statutes, shall be in accordance with general commercial/business practices.
Article 3 (Clarification & Revision of the Terms of Service)
① The “CORPORATION” shall post the details of this document (Terms of Service), business location, name of the representative (CEO), business registration number, contact information, etc., on the main screen of the “SERVICE” to make sure that the “MEMBERS” can easily see them, or notify the “MEMBERS” via other methods.
② The “CORPORATION” may revise/modify the terms of this document to the extent that they do not violate the relevant laws/statutes, such as the ACT ON THE REGULATION OF TERMS AND CONDITIONS, FRAMEWORK ACT ON TELECOMMUNICATIONS, TELECOMMUNICATIONS BUSINESS ACT, ACT ON PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION, ETC.
③ If the “CORPORATION” intends to revise or modify the contents of this document, the changes shall be notified to the “MEMBERS” from seven days before the effective date of the revised version of the document. To do this, the original version and revised version of the document shall be posted together until a day before the effective date. However, in the case where the changes made may have a significant impact on the rights and obligations of the “MEMBERS,” the notice shall be made at least 30 days before the effective date.
④ All “MEMBERS” have the right to reject the changed terms and conditions. The “MEMBER” may express his/her refusal to the modified terms within 15 days of the announcement of the new terms and conditions. In this case, the “CORPORATION,” which is the provider of the “SERVICE,” may terminate the contract with the “MEMBER” within 15 days after providing a notification to the “MEMBER” in advance. If the “MEMBER” does not express his/her refusal or uses the “SERVICE” after the effective date (see Article 3-③), it is deemed that he/she has agreed to the new terms and conditions.
Article 4 (Interpretation of the Terms of Service)
① If a “MEMBER” enters into an individual contract with the “CORPORATION” to use the “SERVICE,” the “CORPORATION” may have a separate Terms of Service or operational policies for that individual service (hereinafter referred to as “Operational Policies, etc.”). In the case where the contents of those policies conflict with this document (Terms of Service), the operational policies, etc., for the individual service shall prevail.
② Matters that are not prescribed in this document (Terms of Service) shall be governed by relevant laws/statutes such as the “ACT ON THE REGULATION OF TERMS AND CONDITIONS,” “FRAMEWORK ACT ON TELECOMMUNICATIONS,” “TELECOMMUNICATIONS BUSINESS ACT,” “ACT ON PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION, ETC.”
Article 5 (Formation of Agreement)
① The “SERVICE” Agreement (hereinafter referred to as ‘Agreement’) between the “CORPORATION” and the “MEMBER’ shall be concluded when the “CORPORATION” approves the application of a user, who intends to use the “SERVICE” (hereinafter referred to as ‘Applicant’), after he/she expresses his/her consent to the content of this Terms of Service & Privacy Policy and apply for a membership.
② In principle, when an “APPLICANT” makes a request to apply for a membership, the “CORPORATION” shall accept his/her request to use the service. However, the “CORPORATION” may refuse the request or terminate the ‘AGREEMENT” afterwards when it falls under any of the following subparagraphs:
1. If the “APPLICANT” has previously lost his membership under this document (Terms of Service)
2. If the application for membership has been made under a fake name or using the name or personal information of another person.
3. If the “APPLICANT” has entered false information, or failed to enter the information requested by the “CORPORATION.”
4. If the “APPLICANT” is not 14 years or older.
5. In the case where approval is not possible due to the reasons attributable to the “APPLICANT,” or in the case where there are other reasons that the “CORPORATION” cannot provide the “SERVICE.”
③ The “CORPORATION” may withhold approval if there are technical/operational difficulties (i.e., lack of facilities to ensure smooth operation of the “SERVICE,” etc.)
④ If the “CORPORATION” decides to refuse or reserve the application for a membership, or even terminate an “AGREEMENT” pursuant to Article 5-②-2, 3, 5 and 5-③, the “CORPORATION” shall, in principle, inform the fact to the “APPLICANT.”
⑤ The timing of the conclusion/establishment of an “AGREEMENT” shall be when the “CORPORATION” marks its status as “MEMBERSHIP ACCEPTED” in the application process.
⑥ In order for a “MEMBER” to use the “PAID SERVICE,” a payment shall be made, and the timing of the conclusion/establishment of an “AGREEMENT” on “PAID SERVICES” shall be when the “CORPORATION” marks its status as “PURCHASE COMPLETE” in the application process. However, the “CORPORATION” may refuse to accept the user’s request to purchase a “PAID SERVICE,” or even terminate the “AGREEMENT” for a “PAID SERVICE”:
1. In case where the “CORPORATION” cannot confirm the completion of the payment (i.e., user did not make the payment, user sending the money to a wrong deposit, user not paying the proper amount of money, etc.)
2. In the case where the “MEMBER” failed to obtain the “CORPORATION’s” approval to rejoin membership after losing its initial membership
3. In the case where the payment is made through an illegal/unauthorized use of a third party’s credit card, wired/wireless phone, bank account, etc.
⑦ The “CORPORATION” may classify the “MEMBERS” by different grades (tiers) in accordance with the CORPORATION’s internal policy to provide different services and benefits.
Article 6 (Provision of User Information)
① Users who wish to sign up as a “MEMBER” and use the “SERVICE” shall provide their personal information, such as e-mail, mobile phone number, etc., and complete the authentication process via mobile phone or e-mail.
② If a user has not completed the authentication process prescribed in paragraph ①, they may be limited to use the full features of the “SERVICE.” Users or “MEMBERS’ who have not registered (signed up) under their real name shall not be able to claim any rights related to the “SERVICE.”
③ The “MEMBER ID” of a “MEMBER” who signed up using the identity of another person shall be deleted immediately, and he/she may be punished in accordance with the relevant laws/statutes.
Article 7 (Protection & Management of Personal Information)
① The “CORPORATION” shall endeavor to protect the personal information of its members, including account information, in accordance with the relevant laws/statutes. The protection and use of personal information of the “MEMBERS” shall be in accordance with the Privacy Policy, which is separately posted/notified by the “CORPORATION.” However, the “CORPORATION’s” Privacy Policy shall not apply to external sites/applications other than the official service application & website provided by the “CORPORATION.”
② The “CORPORATION” shall not be held responsible for the personal information, including the account information of the “MEMBER,” that are exposed or leaked due to reasons that are attributable to the “MEMBER” himself/herself.
Article 8 (Member ID & Password)
① The “MEMBER” shall use the e-mail address of his/her choice as the “MEMBER ID” to ensure the smooth use of the “SERVICE,” protection of the “MEMBER’s” personal information, etc. However, the “CORPORATION” may decide to refuse or restrict the use of specific “MEMBER IDs” in the case where the ID is deemed to include antisocial messages, offend ‘public morals,’ or may be mistaken for an administrator.
② The “CORPORATION” shall preform various “MEMBER” management tasks, such as checking the “MEMBER’s” access rights to specific “SERVICES,” through his/her account information.
③ The “MEMBER” shall do his/her best to manage and protect his/her account as the sole owner of the account. The “MEMBER” himself/herself shall be fully responsible for any damages caused by violating this rule.
④ “MEMBERS” have the full freedom to choose (and change) their own “PASSWORD” as long as it fulfills the standards set by the “CORPORATION.”
⑤ “MEMBERS” shall be fully responsible for the protection and management of their own “PASSWORD.” However, the “CORPORATION” may recommend the “MEMBER” to change their “PASSWORD” on a regular (or irregular) basis due to security reasons.
Article 9 (Notifying the Members)
① If the “CORPORATION” wishes to notify the “MEMBER,” the notification process may be carried out through various methods, such as e-mail (which has been specified by the “MEMBER”), notification message within the “SERVICE,” posts, etc., unless otherwise specified in this document.
② In the case where the “CORPORATION” intends to make a notification to all “MEMBERS,” instead of utilizing the methods specified in Article 9-①, the “CORPORATION” may upload a post on the “CORPORATION’s” homepage or the ‘Notice’ board of the service app for at least 7 days.
Article 10 (CORPORATION’s Obligations)
① The “CORPORATION” shall not engage in any acts that are prohibited by this document (Terms of Service) and related statutes/laws, and shall endeavor to provide stable, continuous “SERVICE” to the users.
② The “CORPORATION” shall be equipped with a security system to ensure that all personal information is protected so that the “MEMBERS” can safely use the “SERVICES,” and shall disclose the Privacy Policy and comply with the terms.
③ In the case where the opinions or complaints raised by the “MEMBERS” are deemed legitimate, the “CORPORATION” shall promptly handle them within a reasonable period. However, if the handling of the issue/complaint is expected to take a long period of time, the “CORPORATION” must inform the member of the reason why it is being delayed via e-mail or a bulletin board, and also deliver the process and results of the entire handling process.
④ The “CORPORATION” shall endeavor to provide convenience to the “MEMBER” in terms of informing the procedure and details related to the contract/agreement, such as the conclusion of an “AGREEMENT,” modification/termination of an “AGREEMENT,” etc.
⑤ In the case where the “CORPORATION” is providing a “PAID SERVICE,” the “CORPORATION” shall display the following information on the main screen or FAQ screen of the service to make sure that the “MEMBERS” can easily gain access to the information:
1. Name & Title of the “PAID SERVICE”
2. Content, Payment Method, Fee, Usage Method, etc., of the “PAID SERVICE”
3. Minimal Technical Specifications that are Required for the Use of the “PAID SERVICE”
Article 11 (Members’ Obligations)
① The “MEMBER” shall not use the “SERVICE” provided by the “CORPORATION” for any purpose other than its intended purpose, and is not allowed to perform any of the following activities:
1. When registering personal information to the “CORPORATION” for the purpose of applying for a membership or changing personal information, using the personal information of others or entering false information;
2. Pretending to be another person or falsely specifying the relationship with another person, stealing the account of another “MEMBER” and illegally using/stealing the “PASSWORD” of others, or purchasing/subscribing to paid contents (or services) by stealing the credit card information, phone number, etc., of another person;
3, Purchasing/Selling the business card information, etc. of others through services that are not provided by the “CORPORATION”;
4. Reproduction, distribution, promotion, and commercial use of the information obtained by using the “SERVICES” and provided applications of the “CORPORATION” without prior consent of the “CORPORATION,” or the exploitation of known (or unknown) bugs while using the “SERVICE”;
5. Generating unauthorized profit to oneself or others by using the “SERVICE” or application provided by the “CORPORATION”;
6. Damaging the reputation of the “CORPORATION” and other third parties, obstructing the business operations and causing damage to the “CORPORATION” and other third parties;
7. The act of collecting, storing, distributing, and posting the personal information of other “MEMBERS” through an external source/service that is NOT the “SERVICE” provided by the “CORPORATION” & The act of infringing the rights (i.e., intellectual property rights, portrait rights, etc.) of the “CORPORATION” and other third parties;
8. The act of deceiving other third parties to take advantage, or cause damage to a third party by using the “SERVICES” provided by the “CORPORATION” in an unhealthy manner;
9. The act of exchanging, posting, publishing obscene/vulgar information, or publishing ads & promotional materials which contains content that may offend others;
10. Inducing (or participating in) gambling activities;
11. The act of publishing, posting, and distributing messages, sounds, writings, images, or videos that may cause a sense of shame, disgust, or fear;
12. The act of publishing, posting, distributing, or using information that are prohibited by relevant laws, and programs/codes/files that are designed to disrupt or destroy the normal operation of telecommunication equipment, computer software, hardware, etc.;
13. The act of modifying the application, adding/inserting new programs into the application, hacking servers, reverse designing, leaking & modifying the source code or application data, building a separate server, or impersonating the “CORPORATION” by arbitrarily modifying or stealing certain parts of the website, without obtaining the approval from the “CORPORATION”;
14. The act of posting articles, sending e-mails, or registering information (i.e., business card, etc.) by stealing the identity of others or impersonating the employees, operators of the “CORPORATION”;
15. Unfair use of the ‘Business Card Information’ of other members, which has been shared by colleagues, etc., for commercial purposes;
16. Using the “SERVICE” for commercial, sales, advertising, political, etc., purposes without the consent of the “CORPORATION”;
17. Other acts that may violate the current laws/statues, public order, morals, and good customs
② The “MEMBER” has the obligation to check and comply with the notices and the modifications made to the Terms of Service presented on the “CORPORATION’s” website, and shall not perform any activities that may hinder/obstruct the “CORPORATION’s” business.
③ The “MEMBER” shall be fully responsible for the management of their own account, and shall not allow a third party (or another user) to use it.
④ The “CORPORATION” may determine the specific type of activities falling under any of the following subparagraphs, and paragraph (1) & (2). The members are obliged to comply with them:
1. Restriction on determining the “MEMBER ID” & “PASSWORD” of the “MEMBER”
2. Restriction on the registration of “BUSINESS CARD INFORMATION”
3. Restriction on the use of bulletin boards, forums, etc.
4. Other matters that are deemed necessary for the operation of the services to the extent that it does not harm the rights of the “MEMBERS” on using the “SERVICE”
Article 12 (Provision of the Service & Suspension)
① The “CORPORATION” shall commence the “SERVICE” from the time it accepts the membership application of the “MEMBER.” However, for some services, it may be provided from a date specified by the “CORPORATION.”
② The “CORPORATION” shall provide its “SERVICE” 24/7, all year round. However, the “SERVICE” may be temporarily suspended for a certain period of time if necessary (i.e., regular inspection, expansion and replacement of servers, new patches, addition/replacement of new services, etc.)
③ In the case where the “CORPORATION” decides to temporarily suspend the service due to the reasons specified in Article 12-②, the “CORPORATION” shall post the details of the suspension in its website or service application. However, if there is an unavoidable reason that prevents the “CORPORATION” from posting the details in advance, it is able to notify the users after the event takes place.
④ The “CORPORATION” may conduct regular inspection & maintenance sessions if it is necessary for the smooth operation/provision of the “SERVICE,” and the time of the regular inspection shall follow the schedule disclosed in the “SERVICE.”
⑤ If the “CORPORATION” is unable to provide the “PAID SERVICE” requested by the “MEMBER” due to various reasons (i.e., business conversion, abandonment, etc.), the “CORPORATION” must notify the ‘MEMBER” via the methods prescribed in Article 9 (Notifying the Members) and provide compensation to the “MEMBERS” according to the conditions originally provided by the “CORPORATION.”
Article 13 (Content of Service & Modification of Service)
① The “MEMBER” shall use the “SERVICES” provided by the “CORPORATION” in accordance with the rules set by the “CORPORATION,” such as the Terms of Service, Operation Policies, etc.
② The “CORPORATION” shall have a comprehensive authority over the creation, modification, maintenance, and repair of the “SERVICES” provided by the “CORPORATION” to the “MEMBERS.”
③ The “CORPORATION” may, if necessary for the proper operation of the “SERVICE,” shall modify, add, abolish, etc., all or part of the “SERVICE” at any time (i.e., adding new service contents, patches to delete bugs, etc.). The contents of the service to be changed, date of provision, etc., shall be posted on the main screen of the “CORPORATION’s” homepage or the service at least 7 days in advance. However, this rule shall not apply where prior notice is impossible due to the suspension of the service due to reasons beyond the control of the “CORPORATION.”
④ The “CORPORATION” may modify, suspend, or change a part or all of the “SERVICE” that are provided free of charge according to the “CORPORATION’s” internal policies, operational circumstances, etc., and shall not be held liable to compensate the “MEMBERS” unless otherwise specified in relevant laws/statutes.
⑤ If any changes made to a “PAID SERVICE” are deemed ‘significant’ or ‘unfavorable’ to the “MEMBER,” the “CORPORATION” shall notify the “MEMBER” who have subscribed (or purchased) a paid service in accordance with Article 9. In such cases, “MEMBERS” who have refused to agree to the change/modification shall be provided with the ‘original’ service (the service BEFORE the change). However, if it is impossible to provide the ‘original’ service to the user, the provision of the service may be suspended or discontinued, and in this case, the refund process shall be carried out in accordance with Article 20-(3).
⑥ The “CORPORATION” may restrict or suspend all or a part of the “SERVICE” in any of the following cases:
1. In the case of force majeure, such as war, serious incidents, natural disaster, national emergency, etc.
2. In the case where the normal use of the “SERVICE” is difficult (or impossible) due to power outages, disruptions in power facilities, sudden spike in traffic/usage, etc.
3. In the case where the suspension of the service is inevitable due to maintenance work, such as the repair of service facilities, etc.
4. In the case where the provision of the “SERVICE” is not available due to various circumstances of the “CORPORATION.”
⑦ The “CORPORATION” shall not be liable for any issues/problems arising from the modification or suspension of the “SERVICE” unless such modification or suspension of the “SERVICE” is caused by the intention of gross negligence of the “CORPORATION.”
Article 14 (Provision of Information & Posting Ads)
① The “CORPORATION” may provide various types of information (i.e., service-related information, customized information, etc.) to the “MEMBER” via e-mail, smartphone notification (push notification), text messages (SMS/LMS), phone calls, etc. In addition, in the case where the “MEMBER” does not wish to receive such service-related information and ads provided by the “CORPORATION,” he/she can choose to block those information at the ‘Settings’ menu or ‘E-mail’ menu.
② In order to maintain the “SERVICE,” the “CORPORATION” may place advertisements in the empty space within the “SERVICE” that are exposed to the users, or in other media that are operated by other businesses, and the “MEMBER” agrees to these terms.
③ The “CORPORATION” shall not be liable for any loss or damage caused to the “MEMBER” after communicating with, participating in, or making a transaction with a program/ad campaign (see Article 14-②) which is provided by the “CORPORATION” and operated by a third party.
④ In the case where the “CORPORATION” utilizes the personal information of the “MEMBER,” which has been legally collected, to provide an ad campaign/program/etc. (see Article 14-②), the “CORPORATION” can use methods such as smartphone notifications (push notifications), e-mail, text message (SMS/LMS), etc. If the “MEMBER’ does not want to receive such information, he/she can refuse them through the ‘Settings’ screen or the ‘E-mail’ menu whenever they want.
⑤ The “CORPORATION” shall comply with the terms and conditions of the platform operator, Appstore operator, which provides the information to the “CORPORATION” regarding the provision of the information and ads (see above), and shall also comply with the “CORPORATION’s” own Terms of Service along with the relevant statutes/regulations/laws.
Article 15 (Copyright of Posts/Uploaded Content)
① The copyright of a post uploaded/posted by the “MEMBER” within the “SERVICE” shall be attributed to the author of the post.
② Notwithstanding Article 15-①, the “CORPORATION” has the right to expose the content posted by the “MEMBER” within the “SERIVCE” to search results, services, and other related promotions, etc., and can even partially modify, reproduce, edit the content to the necessary extent to maximize exposure. In this case, the “CORPORATION” shall comply with the copyright law, and the “MEMBER” may, at any time, make a request to the “CORPORATION” to delete the post, remove it from search results, or switch it to ‘private’ by using the management/administrative functions within the “SERVICE” or contacting the Customer Service Center.
③ If the “CORPORATION” intends to use the “MEMBER’s” post by means/methods other than the ones listed in Article 15-②, the “CORPORATION” must obtain consent from the “MEMBER” in advance through telephone, fax, e-mail, etc.
Article 16 (Management of Posts)
① If a “MEMBER’s” post includes contents that violate the current laws/regulations, such as the “ACT ON PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION, ETC.,” “COPYRIGHT ACT,” etc., the person who originally holds the right of the post may request the suspension or deletion of the post in accordance with the relevant laws/statutes. In this case, the “CORPORATION” and “MEMBER” shall take appropriate measures under the relevant laws/statutes.
② In the case where a specific post includes content that violates the internal policies of the “CORPORATION,” relevant laws/statutes, or may lead to the infringement of the rights of others, the “CORPORATION” may take temporary measures on the post, even if there is no request from the original holder of the rights (see Article 16-①).
Article 17 (Attribution of Rights)
① The copyright and other intellectual property rights of the “SERVICE” and the contents produced by the “CORPORATION” within the “SERVICE” belongs to the “CORPORATION.” However, the posts uploaded by the “MEMBERS” and works provided under a partnership agreement, etc., are excluded.
② The “CORPORATION” only grants “MEMBERS” the right to use their account (ID), posts, etc., in relation to the “SERVICE” under the terms and conditions set by the “CORPORATION,” and the “MEMBERS” are not allowed to provide collateral, transfer, sell, etc., such rights to others.
Article 18 (Termination/Withdrawal of the Member’s Agreement)
① The “MEMBER” may file an application to withdraw from the “SERVICE” through the ‘Settings’ menu at any time, and the “CORPORATION” shall immediately process the withdrawal as prescribed by the relevant laws/statutes.
② In the case where a “MEMBER” who is currently using a “PAID SERVICE” decides to withdraw from the service, the “MEMBER” shall lose his/her right to use or access the “PAID SERVICE” immediately, and he/she won’t be able to request a refund.
③ If the “MEMBER” decides to withdraw from the service, all data registered by the “MEMBER” shall be immediately deleted and destructed, except where the “CORPORATION” is required to retain the member’s information according to the relevant statutes and the “CORPORATION’s” Privacy Policy. However, if the “MEMBER” had shared his/her “BUSINESS CARD & RELATIONSHIP/CONTACT INFORMATION” to other “MEMBERS” while using the service, the “BUSINESS CARD & RELATIONSHIP/CONTACT INFORMATION” shared to other “MEMBERS” will not be deleted. Also, keep in mind that the “POSTS” that have been re-posted or uploaded on public boards/forums by other “MEMBERS” will not be deleted, so don’t forget to delete them in advance before withdrawing from the service.
④ If the “MEMBER” decides to cancel their subscription to a “PAID SERVICE,” all data registered by the “MEMBER” related to the “PAID SERVICE” shall be completely deleted. However, if the “MEMBER” had shared his/her “BUSINESS CARD & RELATIONSHIP/CONTACT INFORMATION’ to other “MEMBERS” through the “PAID SERVICE,” the shared “BUSINESS CARD & RELATIONSHIP/CONTACT INFORMATION” shall not be deleted.
Article 19 (Payment Methods)
① The “MEMBER” can use the following methods for the payment of “PAID SERVICES”:
1. Credit Cards (Affiliated)
2. Payment via Carrier Billing (Affiliated)
3. Payment via Phone Banking, Internet Banking, Mail Banking, etc.
4. Other third-party methods that is introduced through a partnership agreement between the “CORPORATION” and a third party.
② In the event of legal & technical difficulties or unforeseen issues (i.e., network issues in the bank network, etc.) during the payment process, the “CORPORATION” may request the “MEMBERS” to change their means of payment, or refuse/suspend the payment request.
③ The “CORPORATION” may change the monthly transaction limit of each “MEMBER” who uses the “PAID SERVICE” based on internal policies, external payment companies (bank, credit card companies, etc.), and changes in relevant statutes/laws/etc. The “CORPORATION” shall refuse the “MEMBER’s” request to purchase or gain access to a specific “PAID SERVICE” if the purchase/subscription may lead to the “MEMBER” exceeding his/her transaction limit.
Article 20 (Withdrawal of Subscription, Refund, etc.)
① When a “MEMBER” has purchased a “PAID SERVICE,” he/she can request a withdrawal (cancellation of purchase) within seven days from the date of the agreement (purchase), or the date when the purchased “PAID SERVICE” becomes available for use. However, in the following cases, the withdrawal request may be restricted in accordance with Article 17-2 of the “ACT ON THE CONSUMER PROTECTION IN ELECTRONIC COMMERCE, ETC.”: (1) If the “PAID SERVICE” is already used or deemed to have been used at the time of the request, (2) If the subscription/purchase withdrawal period has already expired, and (3) In the case where the “PAID SERVICE” has been provided by the “CORPORATION” or a third party for free (i.e., gift, event, etc.). In such cases, the “CORPORATION” shall take measures prescribed in the relevant laws/statutes, such as notifying the “MEMBER” when he/she purchases the paid service.
② In the case where the “MEMBER” is unable to use the purchased “PAID SERVICE” due to reasons attributable to the “CORPORATION,” the “CORPORATION” shall provide the same “PAID SERVICE” free of charge or provide a full refund.
③ The “CORPORATION” shall refund the remaining amount in the case of Article 13-⑤ or Article 21. However, EVENT POINTS that are already used or provided free of charge will be subject to a refund.
④ In the case where an overcharge has occurred due to reasons attributable to the “CORPORATION,” the “CORPORATION” shall provide a full refund of the overcharged amount through the same method used for making a normal payment. On the other hand, in the case where an overcharge has occurred due to reasons attributable to the “MEMBER,” the expenses used to refund the overcharged amount can be deducted to a reasonable extent. If the “CORPORATION” refuses to refund the overcharged amount, the “CORPORATION” must prove that the initial amount has been duly charged, and the details of the overcharge refund shall be in accordance with the “CONTENT USER PROTECTION GUIDELINES.”
⑤ The “CORPORATION” shall proceed with the refund process in the same way as the payment. In the case where this is impossible, it shall be notified to the “MEMBER” in advance. However, if the “CORPORATION” has already notified the “PAID MEMBER” in advance and in each of the following cases, the refund method and refund period may vary depending on the payment method used.
1. For payment methods that requires the confirmation of receipt (i.e., credit card), refunds can be made within three business days after the payment has been confirmed
2. In the case where the refund request has been made after a specific payment cancellation period or refund period (by different means of payment) that has been set through an agreement between the “CORPORATION” and the business operator.
3. In the case where a paid member fails to immediately provide the “CORPORATION” with the necessary information/data that is required to proceed with the refund process (i.e., copy of the applicant’s bank account or and ID card (in the case of a cash refund), in the case where the user provides the account information of another person, etc.)
4. In the case where “MEMBER” explicitly expresses his/her intention.
⑥ In the case where the refund process is carried out under the terms of this article, the “CORPORATION” may provide a refund AFTER deducting the additional expenses and fees that are required for the refund process (in accordance with the “CONTENT USER PROTECTION GUIDELINE”, etc.)
⑦ Paid services/contents that has been gifted to a member through internal/external partnership events, giveaway events, etc., shall not be subject to a refund.
⑧ In the case of a “PAID SERVICE” that is being provided to the paid member based on his/her request or consent, if the paid member fails to pay the fee of the “PAID SERVICE,” the product may be automatically terminated immediately. Therefore, paid members who intend to maintain the benefits of an automatic payment shall make sure to take appropriate measures in advance to prevent delinquency.
⑨ If the “OPERATIONAL POLICIES, ETC.” of each individual service stipulates a withdrawal/refund policy that is different from the provisions of this article, the terms prescribed in the “OPERATIONAL POLICIES, ETC.’ of the service shall prevail.
Article 21 (Restriction of Use, etc.)
① The “CORPORATION” may gradually restrict the use of the “SERVICE” (i.e., warning, suspension, termination of agreement) when the “MEMBER” violates his/her obligations prescribed in this document (Terms of Service) or interfere with the normal operation of the “SERVICE.”
② Notwithstanding the provisions of paragraph ①, the “CORPORATION” may immediately terminate the contract/agreement if the “MEMBER” violates the relevant laws/statutes by performing illegal acts such as identity theft, payment fraud, provision of illegal programs that violates the copyright laws, illegal communication/hacking, distribution of malware, etc. In this case, all benefits obtained through the use of the “SERVICE” will be nullified, and the “CORPORATION” will not provide any compensation for the lost benefits.
③ In the case where the “CORPORATION” restricts a “MEMBER” from using the “SERVICE” or terminates the agreement, pursuant to Article 21-①, the conditions and details of the restriction shall be in accordance with the Restriction Policy, etc., and the “CORPORATION” shall notify the “MEMBER” about the restriction via the method prescribed in Article 9.
④ A “MEMBER” may file an objection to the restriction/penalty that has been applied to them by the “CORPORATION” in accordance with the procedures set by the “CORPORATION.” If the grounds for the objection filed by the “MEMBER” are deemed legitimate, the “CORPORATION” shall immediately allow the “MEMBER” to regain access to the “SERVICE.”
Article 22 (Compensation for Damages)
① The “CORPORATION’ shall compensate paid members for the actual damage caused by defects in “PAID SERVICES.” However, the “CORPORATION” shall not be liable for any damages caused to the paid members that are not due to the intention or negligence of the “CORPORATION.” The “CORPORATION” shall comply with the relevant regulations/statutes prescribed in the 「Content User Protection Guidelines」 regarding the method, procedures, etc., when compensating paid members for the damages.
② In the case where a “MEMBER” causes damage to the “CORPORATION” by violating the terms & obligations prescribed in this document, or if a “MEMBER” causes damage to the “CORPORATION” through abnormal/exploitative/etc. use of the “SERVICE,” the “MEMBER” shall compensate the “CORPORATION” for the damages caused.
③ If the “CORPORATION” gets involved in a legal lawsuit, complaint, etc., for illegal/abnormal activities or a violation of this document committed by a “MEMBER” while using the service, that “MEMBER” shall indemnify the “CORPORATION” with his/her own responsibilities and expenses. In the case where the “CORPORATION” fails to be exempt from responsibility, the “MEMBER” shall be liable for compensating all damages and costs occurred.
Article 23 (Limit of Liability)
① If the “CORPORATION” is unable to provide the “SERVICE” due to event of a natural disaster (or ‘force majeure), the “CORPORATION” shall be exempted from the responsibilities related to the provision of the “SERVICE.”
② The “CORPORATION” shall not be held liable for the suspension/failure of the “SERVICE” due to any reasons that are considered to be attributable to the “MEMBER.” Also, in the case where the “MEMBER” suffers any kind of damage due to the common carrier not being able to provide the telecommunication service properly, the “CORPORATION” shall not be held liable for the damages caused.
③ The “CORPORATION’ shall not be held liable for the reliability/accuracy of the information, data, facts, etc., posted by the “MEMBER” in relation to the “SERVICE.”
④ The “CORPORATION” shall not be held responsible for the use of the “SERVICE”, provided free of charge, unless otherwise stated in the relevant laws/statutes.
Article 24 (Applicable Law & Jurisdiction)
① Any lawsuit filed between the “CORPORATION” and the “MEMBER’ shall be governed by the law of Korea.
② Regarding any lawsuit against a dispute between the “CORPORATION” and the “MEMBER,” the court which has the jurisdiction over the area where the address of the “CORPORATION’ is located shall have exclusive jurisdiction for the first trial.
Article 25 (Contact)
The name and address of the “CORPORATION” are as follows:
Name : Korea Basel Forum
Representative : Seung-Whee Rhee
Address : Add. R304, Research Center, 154-42, Gwanggyosan-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, Republic of Korea
Tel. : +82-31-249-9736
E-mail : swrhee@kyonggi.ac.kr
Addendum
Article 1 (Enforcement Date) This document shall enter into force on July 5th, 2021.
Public Announcement Date : 2021. 09. 01.
Effective Date : 2021. 09. 01.
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